Privacy Policy

When you place an order or contact us, we may collect information needed to process your purchase and provide support.

• Name
• Email address
• Phone number
• Shipping address
• Billing details
• Order history
• Messages or enquiries sent to us

We use your personal information only for business and customer service purposes.

• To process and deliver your order
• To send order updates and tracking details
• To respond to customer enquiries
• To improve our website and shopping experience
• To prevent fraud, misuse, or suspicious activity
• To send updates or offers if you have opted in

Payment information may be processed securely through trusted payment gateways or payment service providers.

Henna by MK does not intentionally store full card details or sensitive payment credentials on our website.

To deliver your order, we may share necessary shipping details with our courier or delivery partners.

This may include your name, phone number, address, and order-related details required for successful delivery and tracking.

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyse traffic, and enhance your shopping experience.

You can control or disable cookies through your browser settings, but some website features may not work properly without them.

If you subscribe to our updates, newsletters, or promotional messages, we may contact you about new designs, offers, tutorials, or product launches.

You may unsubscribe or opt out of marketing communication at any time.

We do not sell your personal information. We only share information when necessary to operate our business and provide our services.

• Courier and delivery partners
• Payment processors
• Website hosting or technical service providers
• Customer support tools
• Legal authorities if required by law

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.

However, no online platform can guarantee complete security, so we encourage customers to use safe browsing and secure payment practices.

We keep order and customer information only for as long as needed for order records, customer service, business operations, legal requirements, and accounting purposes.

Henna by MK serves customers in Pakistan and internationally. For Pakistan, please use hennabymk.com.

For USA and Canada, customers may use hennabymk.ca.

You may contact us to request access, correction, or deletion of your personal information, subject to order records, legal requirements, and business obligations.

Our website may include links to third-party platforms such as Instagram, courier tracking pages, payment services, or related websites.

We are not responsible for the privacy practices or content of external websites.

Our website and products are intended to be used with adult supervision where needed. We do not knowingly collect personal information from children without appropriate consent.

We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements.

Any updates will be posted on this page.